Term and Conditions

1. Introduction

Workboots Store specializes in high-performance tactical and outdoor apparel designed for professionals and enthusiasts engaged in active lifestyles. Our product range includes Athletic Shirts, Tactical Pants, Base Layers, Hoodies, and more, tailored for durability and comfort in demanding environments. These terms outline the rights and responsibilities of both you (the user) and us (Workboots Store) to ensure a transparent and reliable shopping experience.

2. User Obligations and Responsibilities

As a user of our website, you agree to:

• Provide accurate and complete information during account creation and checkout.
• Use the site only for lawful purposes and not engage in fraudulent activities.
• Respect our intellectual property by not copying or distributing site content without permission.
• Comply with all applicable laws in your jurisdiction when using our services.
• Ensure that you are of legal age to enter into binding contracts (typically 18 years or older).

Failure to meet these obligations may result in the termination of your account or order.

3. Products and Services Description

Workboots Store offers a curated selection of tactical and outdoor gear, including:

• Apparel: Tactical Pants, BDU Shorts, Base Layers, Athletic Shirts, Hoodies, and more.
• Accessories: Balaclavas, Beanies, Hiking Socks, and other headwear.

All products are described accurately on our site, including sizes, colors, and materials. We strive to provide high-quality items suited for activities like hiking, EMS duties, and motorcycle riding. However, product availability may change, and we reserve the right to discontinue items without notice.

4. Order and Payment Terms

Order Processing

Orders are processed within 1-2 business days after payment confirmation. You will receive a shipping confirmation email with tracking details once your order ships.

Payment Methods

We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

All payments are processed securely. By completing a purchase, you authorize us to charge the total amount to your selected payment method.

Shipping

• Standard Shipping: $12.95 via DHL or FedEx, delivered within 10-15 business days after shipping.
• Free Shipping: Available for orders over $50 via EMS, delivered within 15-25 business days after shipping.

We ship worldwide except to select remote areas and certain Asian countries. Delivery times may vary due to customs or peak seasons.

Cancellations and Changes

Orders can be cancelled or modified within 24 hours of placement by contacting us at [email protected]. After this period, orders may already be in processing and cannot be changed.

5. Intellectual Property

All content on this website, including text, images, logos, and product designs, is the property of Workboots Store or its licensors and is protected by copyright and trademark laws. You may not reproduce, distribute, or use any content without our prior written consent. Unauthorized use may result in legal action.

6. Returns, Refunds, and Exchanges

We aim for your complete satisfaction. Our return policy includes:

• Return Window: 15 days from the delivery date.
• Condition: Items must be unworn, unwashed, and in original packaging with tags attached.
• Process: Email us at [email protected] with your order details to initiate a return or exchange.
• Refunds: Issued to the original payment method within 7-10 business days after processing. Original shipping fees are non-refundable.

For defective or incorrect items, contact us within 7 days for a prepaid return label and priority resolution. International returns are subject to customer-paid shipping and duties.

7. Liability Limitations

Workboots Store is not liable for:

• Delays or failures in delivery due to circumstances beyond our control (e.g., customs, weather, or carrier issues).
• Incorrect use of products that leads to damage or injury.
• Minor variations in product color or size due to display settings or manufacturing tolerances.
• Loss or damage of return packages in transit; we recommend using trackable shipping methods.

Our total liability for any claim related to your purchase is limited to the order value. This does not affect your statutory rights under consumer protection laws.

8. Privacy and Data Protection

We value your privacy. Our Privacy Policy (available on our website) explains how we collect, use, and protect your personal data. By using our site, you consent to such processing in compliance with applicable laws like the GDPR for European users.

9. Governing Law and Dispute Resolution

These terms are governed by the laws of the United States, specifically the state of Maryland. Any disputes will be resolved through friendly negotiation or, if necessary, in the courts of Glen Burnie, MD. We encourage you to contact us first at [email protected] to resolve issues amicably.

10. Changes to Terms

We may update these Terms and Conditions periodically to reflect changes in our practices or legal requirements. The latest version will always be posted on our website with the effective date. Continued use of our site after changes constitutes acceptance of the updated terms.

11. Contact Information

If you have questions about these terms or need assistance, our dedicated team is here to help:

• Email: [email protected]
• Address: 6518 Dolphin Court, Glen Burnie, US 21061
• Response Time: 1-2 business days

Thank you for trusting Workboots Store for your tactical apparel needs. We’re committed to supporting your active lifestyle with reliable gear and exceptional service.